How do I return an item?

Due to the nature of our products, we have a strict no return or exchange policy.

Please read the following policy carefully before making a purchase as our policy have changed. Any additional inquiries, please email customer service.

  • No returns on all items. Approved exchanges allowed within 14 days from date of purchase (email customer service for approval, all shipping fees for exchanges are responsibly of the purchaser).
  • Please check all items in shopping cart before placing order. Orders cannot be edited after it is placed.
  • Upon receipt, please double-check all items against invoice.
  • If there is an error with your order, please contact customer service immediately (within 1 business day of receipt).
    • Call: 626.279.5158 (M-F 10am-4pm)
    • Email: order(at)eacustore(dot)com
    • Text: 626.538.7656 (M-F 10am-4pm)*please allow up to 24 hours for reply

Do not ship any items back to us without prior approval. Unauthorized returns will NOT be process nor will it be shipped back again.
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